top of page

Frequently Asked Questions

1. What is the Wonders Loyalty Mobile App? 

The Wonders Loyalty Mobile App is a mobile application designed to reward our loyal customers. It allows you to earn and redeem e-stamps for special rewards and offers when you make purchases through the app. 


2. How do I earn e-stamps? 

You can earn e-stamps by making purchases through the app. Each purchase you make accrues e-stamps based on our loyalty program's terms. The more you buy, the more e-stamps you earn! 


3. What can I redeem my e-stamps for? 

You can redeem your e-stamps for various rewards and discounts as specified in our Loyalty Program. This may include free items, discounts on purchases, or other exclusive perks. 


4. How do I redeem my e-stamps? 

To redeem e-stamps, simply visit the "Reward" section of the app and follow the instructions. You'll be able to choose from available rewards and apply your e-stamps accordingly. 


5. Is there a cost to join the loyalty program? 

No, joining our loyalty program and using the app is completely free of charge. 


6. Can I transfer or sell my e-stamps to someone else? 

No, e-stamps are non-transferable and cannot be sold, exchanged, or shared with others. They are tied to your account. 


7. How can I download the Wonders Loyalty Mobile App? 

You can download the app from the App Store (for iOS devices) or the Google Play Store (for Android devices). Just search for "Wonders Loyalty" and follow the installation instructions. 


8. Is my personal information safe with the app? 

Yes, we take your privacy seriously. Your personal information is handled according to our Privacy Policy. You can review our privacy practices in the app settings. 


9. What should I do if I encounter issues with the app? 

If you experience any problems or have questions, you can reach out to our customer support team through the "Contact Us" section within the app. We're here to help! 


10. How often are new rewards added to the app? 

We strive to regularly update the app with exciting new rewards and offers. Be sure to check the app frequently or enable notifications to stay informed about the latest deals. 


11. Can I use the app for online ordering and payments? 

Yes, the app also offers online ordering and secure payment options for your convenience. You can place orders for products or services directly through the app. 


12. How do I stay updated on app news and promotions? 

To stay informed about app news, promotions, and exclusive offers, make sure to enable notifications within the app. You can also follow our social media channels for updates. 


If you have any further questions or need assistance, feel free to contact our customer support team through the app or visit our website for additional resources. Thank you for being a part of the Wonders Loyalty community! 

bottom of page