top of page

Privacy Policy

Effective Date: 1 Oct 2023

Mealnovate Ventures Sdn Bhd, ("we,") are committed to protecting the privacy of your personal information. This Privacy Policy outlines the types of information we collect from users of our mobile application ("App"), how we use it, and the choices you have regarding your information. 

Information We Collect: 

  1. Personal Information: When you use our App, we may collect personal information such as your name, email address, phone number, date of birth and gender. This information is collected when you create an account, make a purchase, or use certain features of the App. 

  2. Transaction Information: We collect information about your orders, including order details, payment information, and delivery preferences. 

  3. Usage Data: We may collect information about how you interact with the App, such as the pages you visit, the features you use, and your interactions with push notifications and emails. 

  4. Device Information: We may collect information about your mobile device, including its operating system, unique device identifiers, and mobile network information. 


How We Use Your Information: 

  1. We use your personal information to create and manage your account, process your orders, and provide you with a personalized experience on our App. 

  2. We may use your information to send you promotional emails, newsletters, and updates about our products and services. You can opt out of these communications at any time. 

  3. We use usage data and device information to improve the functionality of the App, troubleshoot technical issues, and analyze trends. 


Disclosure of Your Information: 

  1. We may share your personal information with third-party service providers who help us with payment processing, order fulfillment, email marketing, and other business functions. 

  2. We may share your information with law enforcement, regulatory authorities, or other third parties if required by law or to protect our rights and interests. 


Your Choices: 

  1. You can update your account information and communication preferences by accessing your account settings in the App. 

  2. You can opt out of receiving promotional emails by following the instructions in the email or contacting us at [email address]. 

  3. You can disable location services or push notifications through your mobile device settings. 



  1. We take reasonable measures to protect your personal information from unauthorized access, disclosure, or destruction. 


Children's Privacy: 

  1. Our App is not intended for children under the age of 18. We do not knowingly collect personal information from children. 


Changes to this Privacy Policy: 

  1. We may update this Privacy Policy from time to time. We will notify you of any material changes through the App or other means. 


Contact Us: 

  1. If you have any questions or concerns about this Privacy Policy, please contact us at 


By using our App, you consent to the terms of this Privacy Policy.  

bottom of page